FAQ
01
Can tempered glass be cut?
No, tempered glass cannot be cut after the tempering process. It must be cut to the desired size and shape before undergoing tempering.
02
What is the difference between low iron glass and standard clear glass?
Low iron glass, also known as ultra-clear glass, has a reduced iron content compared to standard clear glass, resulting in higher light transmission and improved clarity. It is ideal for applications where aesthetics are a priority.
03
Can you provide assistance with glass product selection to ensure it meets my specific needs and preferences?
Yes, our team of experts is available to guide you through the selection process, considering factors such as functionality, aesthetics, and budget, to help you find the perfect glass solution for your project.
04
Can you accommodate special requests for glass customization or modifications?
Yes, we understand that every project is unique, and we are happy to accommodate special requests for glass customization or modifications whenever possible. Please discuss your specific requirements with our team, and we will do our best to meet your needs.
05
Can you coordinate with other contractors or tradespeople involved in my project to ensure seamless integration of glass products?
Yes, we understand the importance of coordination and collaboration in construction and renovation projects. Our team is experienced in working with other contractors and tradespeople to ensure smooth communication and integration of glass products into your project.
06
What is the typical turnaround time for custom glass fabrication and installation?
Turnaround time can vary depending on the complexity of the project and current workload. However, we strive to provide efficient service and will communicate timelines with you throughout the process. Typically, standard products have a turnaround time of 10 to 15 business days from approved drawings.
07
Do you offer shop drawings for custom glass projects?
Yes, we provide detailed shop drawings for all custom glass projects to ensure accuracy and meet your specifications.
08
Do you provide engineering support for glass projects?
Yes, we work with third party engineers where applicable (railings) to ensure structural integrity and compliance with building codes and regulations.
09
Are your glass products compliant with industry standards and regulations?
Yes, our glass products meet or exceed industry standards and regulations for quality, safety, and performance. We prioritize compliance with relevant codes and standards to ensure the highest level of reliability and satisfaction for our customers.
10
Can you provide samples or mock-ups of glass products to help me visualize the final result?
Yes, we offer samples or mock-ups of glass products to help you visualize the final result and make informed decisions about your project. Our team can provide samples of different glass types, finishes, and designs to ensure that you find the perfect fit for your needs.